Our next-generation conversational AI uses Deep Language Understanding (DLU) to automatically grasp the meaning behind everyday language. Instead of just spotting patterns, it understands concepts from how people actually talk and write. If something isn’t clear, Leah asks follow-up questions to get more details. This is possible because our knowledge network quickly identifies unclear points and knows what to ask.
We’re always learning and improving by building new ideas on top of what we already know.
