Curated knowledge fabric
Empathi AI’s digital asset knowledge provides actionable information for both customers and employees. Your IT and SME’s define who can access information in your digital assets, and they can get it using English requests.
Solutions
All-channel customer care with smarter dialog
Patti listens to customer requests, asks only appropriate clarifying questions then delivers precise correct answers that meet their needs reducing escalations to human agents with more 1st call resolutions.
More Knowledge, Better Decisions
We bring together your databases, documents, and rich media into a clear, unified view, helping knowledge workers gain deeper insights and find better answers.
Data and information are the building blocks of knowledge. With Empathi AI, your team spends less time gathering resources and more time using them effectively.
Our next generation conversational AI assists data managers and owners in organizing and handling the increasing amount and variety of data to help you stay ahead of the competition.
Qualitative Metrics
Empathi AI delivers actionable information insights that goes beyond numbers, helping you understand the context and meaning behind your data for more informed decision-making.